The second-hand marketplace Shoppers Voice Frustration Over Sizing Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its sizing categories for women's and children's garments but did not contact every member regarding the update.
Social Media Response
Countless users and merchants are posting online stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches other platforms.
The platform has recommended to examine their items and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Changes
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: last year, Vinted reversed a change concerning shipment methods after backlash from users.
